Services / 01

Useful AI. Integrated into your business.

Introduce AI into the systems your people already use, or move an existing AI application to a more suitable model, provider or platform. Start with a business task, validate the approach and make the transition in controlled stages.

AI / FROM KNOWLEDGE TO ACTIONILLUSTRATIVE
Ground AI in approved information, evaluate outputs and keep people in control.Knowledge sourcesBusiness systemsAI + engineeringEvaluate · integrateHuman reviewReviewable outputApplicationGrounded in your context
  1. Approved knowledge
  2. AI integration
  3. Human review
Ground AI in approved information, evaluate outputs and keep people in control.

Typical starting points

When it’s time to make a change.

Approved knowledge → Retrieve context → Review the answer
  1. Approved knowledge
  2. Retrieve context
  3. Review the answer
  • A promising AI experiment is disconnected from business applications.
  • Information is spread across documents and systems with different access rules.
  • An existing AI workload needs a different model, provider, cloud or deployment environment.

What we can scope

Two journeys. One considered approach.

Current state → Agreed boundaries → Delivery plan
  1. Current state
  2. Agreed boundaries
  3. Delivery plan
01

Bring AI into existing systems

Choose a useful task, review data access and readiness, then integrate knowledge search, generation or assisted workflows where the evidence supports them. Agree how quality and operational impact will be measured before expanding the scope.

02

Move and improve an existing AI system

Assess models, prompts, retrieval, tool integrations, data boundaries, infrastructure and operating costs. Define the target and test a transition plan against representative tasks before switching production traffic.

03

Modernise with AI-assisted engineering

Where suitable, use AI assistance to understand code, propose changes and support test creation. Engineers review the work, preserve essential behaviour and use regression tests before release.

A model change needs evaluation.

Prompt and tool compatibility, model behaviour, retrieval quality, access control, latency and cost all need review. New embedding models may require rebuilding indexes; the actual system determines the migration work.

Illustrative use cases

Internal knowledge search across approved documents. Document processing with human review. Assisted operations within agreed permissions. These examples describe possible scopes, rather than delivered customer stories.

Concrete outputs

Know what you will receive.

Code & configuration → Checks & decisions → Runbooks & handover
  1. Code & configuration
  2. Checks & decisions
  3. Runbooks & handover
  • Current-state assessment and prioritised use cases
  • Target architecture and migration backlog
  • Representative evaluation set and acceptance criteria
  • Integration, staged rollout and rollback plan
  • Monitoring, operating runbooks and handover

Technology in context

Depending on the task: Python, application APIs, retrieval-augmented generation (RAG), semantic search and Azure or AWS services. Model and provider selection follows data, quality, deployment and commercial requirements.

Proposed delivery sequence

A controlled path from assessment to ownership.

A shared delivery plan · 1 / 5

Assess

Map the task, current system, data boundaries and dependencies.

Map dependencies → Compare options → Decide next phase
  1. Map dependencies
  2. Compare options
  3. Decide next phase
Agreed decisions. Visible progress. Documented ownership.

A shared delivery plan · 2 / 5

Define the target

Agree architecture, evaluation criteria and the migration backlog.

Current state → Agreed boundaries → Delivery plan
  1. Current state
  2. Agreed boundaries
  3. Delivery plan
Agreed decisions. Visible progress. Documented ownership.

A shared delivery plan · 3 / 5

Validate a pilot

Test representative tasks, failure cases and human review.

User need → Build & validate → Working application
  1. User need
  2. Build & validate
  3. Working application
Agreed decisions. Visible progress. Documented ownership.

A shared delivery plan · 4 / 5

Migrate in stages

Introduce changes with checkpoints and a rollback route.

Acceptance checks → Staged rollout → Operational owner
  1. Acceptance checks
  2. Staged rollout
  3. Operational owner
Agreed decisions. Visible progress. Documented ownership.

A shared delivery plan · 5 / 5

Operate and improve

Monitor quality, cost and failures; transfer operational ownership.

Code & configuration → Checks & decisions → Runbooks & handover
  1. Code & configuration
  2. Checks & decisions
  3. Runbooks & handover
Agreed decisions. Visible progress. Documented ownership.

Common questions

Plan with a
clearer picture.

Your context → Open questions → Clear next step
  1. Your context
  2. Open questions
  3. Clear next step
Is a model migration just an API change?

Usually there is more to review. Prompts, tool calls, model behaviour, retrieval, access controls, latency and cost can all change. We evaluate the target against representative tasks rather than assuming that a compatible endpoint produces equivalent behaviour.

Will changing an embedding model affect our search index?

It may. Different embedding models can produce incompatible vector spaces or dimensions. We inspect the actual retrieval system, determine whether indexes must be rebuilt, and plan validation and transition accordingly.

How do you handle sensitive data?

We define permitted data sources, access controls and provider settings with you. Training use, retention, hosting regions and contractual terms must be checked for the selected service. Consequential actions need appropriate human oversight.

Can you help before we have selected a provider?

Yes. An assessment can compare suitable approaches using your tasks, data requirements, deployment constraints and operating costs. It should also establish whether AI is appropriate for the problem.

A clear next step

Plan your next step with AI.

Discuss introducing AI into an existing workflow or moving an AI application to a different model or platform.

Discuss Your AI Migration