Privacy Policy
Last Updated: November 6, 2025
1. Introduction
RevSurf ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our resume parsing and intelligence platform.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email, company name, phone number)
- Resume data and candidate information uploaded to the platform
- Payment and billing information
- Communications with our support team
- Demo request forms and sales inquiries
2.2 Automatically Collected Information
- IP addresses and device information
- Browser type and version
- Usage data and analytics
- Cookies and similar tracking technologies
- Log files and error reports
3. How We Use Your Information
- Provide, maintain, and improve our services
- Process resume parsing and AI-powered analysis
- Send service updates, technical notices, and support messages
- Respond to your inquiries and requests
- Analyze usage patterns to improve user experience
- Detect, prevent, and address security issues or fraud
- Comply with legal obligations
4. Data Security
We implement industry-standard security measures to protect your data:
- Encryption in transit (TLS/SSL) and at rest
- Secure cloud infrastructure (Supabase, Pinecone)
- Row-level security (RLS) on database access
- Regular security audits and updates
- Access controls and authentication
- Data backup and disaster recovery procedures
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. Resume data is stored according to your subscription plan. Upon account deletion, we will delete or anonymize your data within 30 days, except where required by law.
6. Data Sharing and Disclosure
We do not sell your personal information. We may share data only in these circumstances:
- Service Providers: Third-party vendors who assist our operations (hosting, analytics, payment processing)
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share information
7. Your Rights (GDPR & CCPA)
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Deletion: Request deletion of your data ("right to be forgotten")
- Portability: Receive your data in a structured, machine-readable format
- Opt-Out: Unsubscribe from marketing communications
- Restrict Processing: Limit how we use your data
To exercise these rights, contact us at sales@getrevsurf.com
8. Cookies and Tracking
We use cookies and similar technologies for:
- Essential functionality (authentication, security)
- Analytics (Google Analytics, usage metrics)
- Performance optimization
You can control cookies through your browser settings. Note that disabling cookies may affect functionality.
9. Third-Party Services
Our platform integrates with:
- Supabase (database and authentication)
- Pinecone (vector database)
- Google Gemini API (AI processing)
- Payment processors (for billing)
These services have their own privacy policies. We encourage you to review them.
10. Children's Privacy
RevSurf is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected data from a minor, please contact us immediately.
11. International Data Transfers
Your data may be processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or through our platform. Continued use after changes constitutes acceptance of the updated policy.
13. Contact Us
For privacy-related questions or concerns, please contact: